• If they have been identified as potentially eligible, by contacting their Nominating Organisation
• Visiting nbn.com.au/ssbi (from 27 February 2023)
• Calling the [nbn] SSBI Help Desk on 1800 626 269
• Visiting Australian Government website (https://www.infrastructure.gov.au/media-communications-arts/internet/national-broadband-network/ssbi )